Our writers work hard every day to ensure that our clients are satisfied with our services. They go through every step carefully in an attempt to send out perfect content every time an assignment is given to them. This leaves very little room for unhappy clients. However, it is quite possible that someone is not satisfied with the content that we send him or her. If such a case arises, we offer money-back facility.
Before applying for a refund, make sure to go through the following refund policy that has been designed for your ease.
- We know for a fact that the content written by our writers is not plagiarized. This is because we check it thoroughly and pass it through plagiarism-detecting software. Hence, you cannot demand a refund based on the fact that your assignment does not contain authentic content. However, you can get it revised, and have the content removed or modified.
- In case there has been some misrepresentation of information from our side within your assignment, then you will be eligible for a full refund or store credit. However, if you have provided the source of this erroneous information, then we will not be responsible under any circumstances.
- We make sure to meet all deadlines promptly. In case there has been a delay from our side in terms of delivery, you may apply for a refund or store credit. However, if the delay in delivery has been due to issues at your end, such as incomplete or missing supporting documents, poor Internet connectivity, or unclear instructions, then you cannot hold us accountable under any situation.
- A full refund corresponds to 90% of the amount that you paid initially. This is because order money is non-refundable under all circumstances.
- When we receive a request for a refund, it is forwarded to our Quality Assurance Department. Here, a decision is reached after careful consideration, which is final and binding under all circumstances.
- In case your request for a refund has been accepted, your money will be returned to you via bank transfer in 5-6 working days.
- Before you apply for a refund, make sure to get your assignment revised. If you are still not satisfied, then you will be eligible for reimbursement or store credit.